Frequently Asked Questions (FAQs)
What products do you offer?
At Glovaraa Fashion, we offer a curated blend of classic charm and contemporary drama, inspired by both old-school cinematic glamour and today’s runway-ready aesthetics. Our collection includes:Statement Ethnic Wear, Chic Indo-Western & Fusion Fits, Western Glam wears, Accessories & Add-Ons (Coming Soon).
Is registration mandatory to place an order?
No, you can place an order as a guest. However, creating an account helps with order tracking and faster checkouts.
How do I find my correct size?
A detailed size chart is provided on each product page to help you choose the perfect fit.
How do I place an order?
Explore our collection, Select your desired product, size, and quantity, add it to your cart, and click ‘checkout’ fill in your shipping details, choose your payment method and confirm. You’ll get an order confirmation via email or WhatsApp.
Can I modify my order after placing it?
You can modify or cancel your order within 1 hour by contacting our support team.
What payment methods do you support?
We accept credit/debit cards, UPI, net banking, wallets, and cash on delivery (COD) in eligible locations.
Is COD available for all orders?
COD is available for most locations. You can check COD availability at checkout.
Do you offer free shipping?
Yes, free shipping is available on orders above a certain amount. Standard shipping rates apply otherwise.
What is the estimated delivery time?
Orders are delivered within 5-10 business days, depending on your location.
Can I track my order?
Yes, once your order is shipped, you'll receive a tracking link via SMS/email.
Do you offer express/fast delivery?
Express delivery is available in select cities for an additional charge.
What is your return policy?
At Glovaraa, each piece is made with utmost care — but if something arrives damaged, we’ve got you. Returns are only accepted for items that are damaged or defective upon delivery.
How do I initiate a return?
Go to “My Orders,” select the item, and follow the return steps. You can also contact our support team for help.
Can I exchange a product?
Yes, exchanges are allowed for size or color issues, subject to availability.
When will I get my refund?
Refunds are processed within 5-7 working days after we receive and verify the returned product.
Do you charge for returns?
Returns are free in most cases unless otherwise stated during the return process.
What if I receive a damaged or incorrect product?
Please contact our support within 24 hours with product images. We’ll resolve it quickly.
How do I contact customer service?
You can reach us via email, phone, or live chat between 9 AM to 7 PM, Monday to Saturday.
Do you offer gift wrapping?
Yes, gift wrapping is available on request during checkout.
How can I apply a coupon code?
Enter your coupon code on the checkout page before making the payment.
Can I use multiple discount codes?
Only one coupon or promotional code can be used per order.
Do you have a loyalty or rewards program?
Yes! Sign up and earn points on every purchase that you can redeem later.
Are the products made in India?
Yes, our products are proudly sourced and made by Indian artisans and manufacturers.
How often do you restock items?
We regularly restock popular items. Use the “Notify Me” feature to get alerts.
Do you have physical stores?
Currently, we operate online only. Watch out for updates on pop-up stores or events.
How do I cancel an order?
You can cancel within 1 hour of placing the order via your account or by contacting support.
Can I save items to buy later?
Yes, use the Wishlist feature to save your favorite products for future purchases.
Is my personal and payment information secure?
Absolutely. We use top-grade SSL encryption and secure payment gateways.
Do you offer customization or tailoring?
Custom stitching is available on selected products. Check the product description for options.Virtual Trial Experience (Coming Soon): We’re working on launching a virtual try-on tool so you can preview select outfits on your body type using just a selfie!Stay tuned — you’ll soon be able to “try before you buy,” Glovaraa-style.
How do I stay updated about new arrivals and offers?
Subscribe to our newsletter or follow us on social media for updates, sales, and launches.