RETURN

You may return items within 14 days of receiving your order.

• Items must be unused, unworn, unwashed, and in their original condition with all tags attached.

• Return shipping costs are the responsibility of the customer — unless the item is defective or incorrect.

• Once your return is received and inspected, we’ll issue a refund to your original payment method within 5–10 business days.

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Non-returnable Items

• Final sale items

• Gift cards

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Exchanges

Looking for a different size or color?
We offer free exchanges (within your original shipping country).

Contact us at glivarafashion@gmail.comcom with your order number to get started.
Exchanges depend on product availability.

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Damaged or Incorrect Items

Received something wrong or damaged?
Let us know within 5 days of delivery, and we’ll make it right — at no cost to you. 💕

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How to Start a Return or Exchange

1. Email us at glivarafashion@gmail.com with your order number and reason for return.

2. We’ll send return instructions — and a shipping label, if applicable.

3. Pack your item securely and drop it off at the carrier.